Terms and Conditions

Registration and account integrity

Players must be at least eighteen years of age and legally permitted to gamble under the law applying where they live. Fair Go Casino may request proof of age at any stage and will void activity on accounts found to belong to a minor.

Each person is entitled to one account. Duplicate registrations, accounts opened for another individual, or profiles created with details that cannot be verified will be suspended, and any winnings attributable to them may be withheld.

You are responsible for your own login credentials and for every wager placed from your session. Notify support without delay if you suspect unauthorised access, and expect a temporary freeze while the matter is investigated.

Deposits, withdrawals, and account balance

Funds must originate from a payment instrument held in your own name. Third-party deposits are rejected and returned, less any charge imposed by the provider.

Withdrawal requests are released once identity checks are complete and any outstanding wagering obligations on bonus funds have been met. Standard processing takes between one and five business days depending on the method chosen.

Balances left idle for twelve consecutive months may attract a monthly administration fee where local law permits, and Fair Go Casino will attempt to contact you at your registered email before any such deduction begins.

Promotions and bonus conditions

Every offer carries its own qualifying deposit, playthrough multiplier, expiry window, and maximum permitted stake while the bonus is active. Those specific terms sit alongside this agreement and prevail where the two differ.

Game weightings vary. Pokies commonly contribute their full stake toward playthrough, while table games and video poker contribute a reduced share or none at all — check the offer page before assuming progress is being made.

Deliberate exploitation of promotional mechanics, including coordinated play across linked accounts, arbitrage-style betting patterns, or stakes exceeding the published cap, results in forfeiture of the bonus and any winnings derived from it.

Gameplay, malfunction, and liability

Results are determined by the random number generator of the studio supplying each title. Should a technical fault, connection loss, or software error affect a round, the round is voided and stakes are returned once server logs confirm what occurred.

Our liability is limited to the balance held in your account. We do not accept responsibility for indirect losses, missed opportunity, or interruptions caused by your own equipment or internet connection.

Access may be restricted, suspended, or ended where we detect fraud, collusion, abusive conduct toward staff, or use of the service from a territory in which we do not accept players.

Complaints, governing law, and amendments

Raise any dispute with our support team first, quoting your account reference and the dates concerned. If a response does not resolve matters within twenty-one days, the case may be escalated to our licensing authority for independent consideration.

This agreement is construed under the laws of Curacao, where our operating licence is held. Amendments are published on this page with a revised date, and continued play after publication constitutes acceptance of the updated terms.